SilverCart Forum

We moderate this Forum and we're here to help. Have you already run a forum search to check if your problem has already been solved?

You can help us helping you by providing detailed error messages, screenshots and logfile entries.

SebastianRamon

Page: 1
Topic [resolved] Order Details with 0% Taxes dissappears 5872 Views

[resolved] Order Details with 0% Taxes dissappears

22 May 2013 at 4:56pm Last edited: 16 November 2013 3:41pm

Hallo,

I have a problem with the Order Details. Here in Germany it is possible unter specific circumstances to sell without taxes.
The Problem is, when it is with 0% Taxes then it doesn't show the ordered Product in the "Order Confirmation Mail" and also not in "MY Orders". But the Total Price ist correctly.
Just nobody can see what he ordered.

What can I do?

Best Regard
Michael

Re: [resolved] Order Details with 0% Taxes dissappears

22 May 2013 at 5:30pm

Hi Michael,

we'll look into that issue, sounds like a bug.

Are all the products in your store eligible to be sold without sales tax or does this apply only to some of them?

Cheers
Ramon

Re: [resolved] Order Details with 0% Taxes dissappears

22 May 2013 at 5:33pm

Hallo,

all the Products are without taxes which mean 0% taxes.
Thank you for your reply.

Re: [resolved] Order Details with 0% Taxes dissappears

22 May 2013 at 6:23pm Last edited: 22 May 2013 6:26pm

Hi Michael,

I just checked it with the current version 1.3.8.

The items with 0% tax so show up in the order details section in the backend.

But it's missing in the order confirmation email, so this is a confirmed bug:

Thanks for pointing that out.

Cheers
Ramon

Re: [resolved] Order Details with 0% Taxes dissappears

22 May 2013 at 6:24pm

Thank you for your efforts and your reply

Regards
Michael

Re: [resolved] Order Details with 0% Taxes dissappears

16 November 2013 at 3:41pm

This issue is fixed for SilverCart 1.3.10.